Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using this website or purchasing any of our offerings. By using the website or buying from us, you agree to these Terms. If you do not agree, please do not use the website or purchase from us.

Who we are

This website is operated by Dr. Johnna Consulting, LLC ("we," "us," or "our"), located at 29959 Overseas Hwy, #430431, Big Pine Key, FL 33043, accessible at doctorjohnna.com. In these Terms, "you" means the person accessing the website or purchasing our offerings.

Eligibility

You must be at least 18 years old to use this website or to purchase any program, service, or product from us. By using the website or purchasing, you confirm that you are 18 or older.

What we offer

We provide services, programs, and digital products related to business strategy, branding, and AI consulting. Specific details, inclusions, and pricing for each offering are described at the point of purchase. Some programs and communities are delivered through third-party platforms, including Skool. Your use of those platforms is also subject to their own terms.

Payments

Payments for our offerings are processed through Stripe, our third-party payment processor. By purchasing, you agree to provide accurate payment information and you authorize the charge for the offering you select. We do not store your full payment card details; those are handled by Stripe under its own terms and privacy policy.

No refunds

All sales are final. Because our programs, services, and products provide immediate or near-immediate access to digital content, materials, or community access, we do not offer refunds, returns, or exchanges once a purchase is made, except where required by applicable law. By purchasing, you acknowledge and agree to this no-refund policy.

Intellectual property

All content we create and provide, including frameworks, written materials, videos, audio, course content, worksheets, and brand assets, is owned by Dr. Johnna Consulting, LLC and is protected by intellectual property law. When you purchase a program, service, or product, you receive a personal, non-transferable, non-exclusive license to use the materials for your own use. You may not copy, resell, redistribute, reproduce, or share the materials, or use them to create a competing offering, without our written permission.

Acceptable use

You agree to use the website and our offerings lawfully and respectfully. You agree not to misuse the website, interfere with its operation, attempt to gain unauthorized access, or use our content in any way that violates these Terms or any applicable law. Where our communities involve interaction with others, you agree to engage respectfully and to follow any community guidelines we provide.

Third-party platforms and links

Our offerings and website may rely on or link to third-party platforms and websites, including MailerLite, Stripe, and Skool. We do not control these third parties and are not responsible for their content, practices, availability, or terms. Your use of them is governed by their own agreements.

No guarantee of results

We provide our programs, services, and products in good faith, but we do not guarantee any particular result, income, or business outcome. Your results depend primarily on your own choices, effort, and consistency, along with factors outside our control. You accept full responsibility for how you apply what we provide and for the outcomes you experience.

Disclaimer of warranties

The website and our offerings are provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. Some jurisdictions do not allow certain warranty exclusions, so some of these may not apply to you.

Limitation of liability

To the fullest extent permitted by law, Dr. Johnna Consulting, LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the website or our offerings. To the extent we are found liable for any matter related to a specific purchase, our total liability will not exceed the amount you actually paid us for that specific offering. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law rules.

Dispute resolution

If a dispute arises, you agree to first contact us and attempt to resolve it informally before pursuing other action.

Changes to these Terms

We may update these Terms at any time. Changes take effect when posted, and the "Last updated" date will reflect the most recent version. Continuing to use the website or purchase from us after changes are posted means you accept the updated Terms.

Contact

Questions about these Terms can be sent to us at doctorjohnna.com/contact.